Shipping

Shipping Policies

How is shipping calculated at checkout? 

For shipping, each item is weighed before it is entered into the system. Based off of the weight of the product(s) you are purchasing, this will calculate your shipping costs. This is done to ensure that customers are not over or underpaying for the cost of shipping. We like to be transparent, as we are consumers too. Shipping policies will be displayed in multiple places before checkout, so that the customer is well aware of how shipping is done. We are an honest company.

Do you offer local pick-up for Dallas residents? 

Yes. We offer local pick-up for Dallas residents. Once you checkout, you can choose your preferred shipping method as local pick-up. You will get an email when your order has been placed. After your order is processed, you will receive an email with the local pick-up instructions. (This is a great way to save on shipping costs and a great way to get your product quicker).

Will you offer flat-rate shipping?  

At this time, to ensure that the customer is FAIRLY, paying for the cost of shipping, we will do shipping by weight. This is done to ensure that customers are not over or underpaying for the cost of shipping.

 

Processing Time

How long will it take for my order to process?

Please allow 1-3 business days for your order to be processed. Upon processing your order, you will receive an email when your order has shipped or you will receive instructions for local pick-up. During busy or holiday seasons, please allow 3-5 business days for you order to be processed.